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Frequently Asked Questions

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General Treatment Questions

For optimal scalp and hair wellness, we recommend treatments every 3 to 4 weeks, though frequency may vary based on individual needs.

Our treatments typically last between 60 to 75 minutes, depending on the service you choose.

We provide a comfortable facial gown for you to change into before your treatment, so just come as you are and get ready to relax!

We gladly accept SpaFinder gift cards for all HeadSpa experiences.

Our 60-minute HeadSpa is the perfect place to start. It gives you the full Sage experience with cleansing, exfoliation, massage, and relaxation. From there, we can recommend add-ons based on your scalp needs.

A HeadSpa can improve scalp health, circulation, and product absorption, which may support healthier-looking hair. However, we cannot guarantee results or treat medical hair loss. For postpartum or medical concerns, we recommend speaking with your doctor.

Absolutely! Our treatments are for everyone. Even if you’re bald or have very short hair, the scalp massage, cleansing, and relaxation benefits are still amazing.

Yes — our treatments are safe and beneficial for all hair types, including curly and coily textures. We customize every service to your scalp and hair needs.

We use high-quality, clean products from Davines and Société. They’re gentle, professional formulas suitable for all skin and hair types, including sensitive scalps.

Before & After Your Treatment

No, it’s not necessary. Our treatments include a thorough scalp cleanse as part of the experience.
We recommend booking your treatment between extension installations or before getting them, as some types can limit access to the scalp and affect product absorption.
Yes, your scalp and hair will be damp after treatments. We offer a rough blow dry to remove excess moisture but do not provide a full blowout.
Yes! We provide a Locs Detox treatment designed to deeply cleanse buildup, refresh the scalp, and leave the hair feeling lighter and healthier.
Many clients have shared that the massage and relaxation techniques feel relieving for their scalp and tension, but we cannot guarantee any medical results. Please consult your doctor if you have concerns or a medical condition.
For safety and liability reasons, we only use our professional products during treatments. This ensures consistency, quality, and the best results for your scalp and hair.
Yes, absolutely. All of our treatment rooms are fully private, and we are happy to accommodate hijab-wearing clients to ensure comfort, privacy, and respect during the entire service.

Booking & Policies

No, we are appointment only. All sessions must be booked in advance to ensure availability.
We kindly ask for 24-48 hours’ notice for any cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.
Yes! All of our gift cards are sold online as e-gift cards, making it easy to purchase and send them instantly.
We do our best to accommodate, but if you’re more than 15 minutes late, we may need to cancel or shorten your service to avoid delaying the next client.
Yes, minors are welcome with a parent or guardian present and consent is required for treatment.
Yes! Some of our locations have side-by-side treatment rooms, so you can enjoy your HeadSpa experience together. Just check availability when booking.

Customizing Your Experience

Yes! You can request a preferred Esthetician or Cosmetologist when booking, and we’ll do our best to accommodate based on availability.
Yes! We provide private group sessions for special occasions like birthdays, bridal parties, and corporate wellness events. Contact us for details on group rates and availability.
At Sage HeadSpa, our treatments focus on relaxation and overall scalp wellness. However, we do not diagnose, treat, or cure any scalp disorders. If you have specific scalp concerns, we recommend consulting a healthcare professional.
Our treatments involve lying on your back for an extended period, which may affect circulation, particularly in the second and third trimesters. For your safety and comfort, we recommend consulting your healthcare provider before booking a session.
Your comfort is our priority. If you experience any discomfort, dizziness, or concerns during your session, please let your therapist know immediately so we can make any necessary adjustments.
If you have a medical condition, we recommend speaking with your doctor before booking a session to ensure our treatments are safe and suitable for you. Your well-being is important to us!